Terms and privacy policy

Terms and conditions of use

1. Terms

Welcome to PREPARE THE WORD! These Terms of Use govern your use of our award-winning subscription service that has been serving subscribers like you for the past 15 years. By subscribing to PREPARE THE WORD and accessing this website either as a subscriber or member of a parish license, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, do not access this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use license

Permission is granted to view, print, reprint, and download the materials on PREPARE THE WORD's website for personal or parish-related non-commercial use only. This is the grant of a license to access copyrighted material, not a transfer of title, and under this license you may not:

  • reprint or post the materials on personal or parish websites or social networks without including the following credit line: Reprinted with permission from PrepareTheWord.com;
  • use the materials for any commercial purpose, such as including in printed material for sale, without first seeking express permission from PREPARE THE WORD or its publisher, TrueQuest Communications, LLC;
  • attempt to decompile or reverse engineer any software contained on PREPARE THE WORD's website;
  • remove any copyright or other proprietary notations from the materials;
  • or transfer the materials to another person or "mirror" the materials on any other website or server.

Your subscription or license to use the material on this website shall automatically terminate if you violate any of these restrictions. Upon terminating your subscription and access to these copyrighted materials, you will no longer have permission to use any previously downloaded materials in your possession whether in electronic or printed format.

3. Communication preferences

By using the PREPARE THE WORD service, you consent to receiving electronic communications from PREPARE THE WORD related to your account. These communications will involve sending emails to confirm and acknowledge subscription sign-up, licensed-user access, payment authorizations and receipts, notices of new editorial content available, confirmation of change of email, and other posts and notices on the PREPARE THE WORD website and on your “My Account” page. These emails and postings are part of your relationship with PREPARE THE WORD. Please maintain copies of electronic communications pertaining to terms of service and billing for your records.

PREPARE THE WORD will also send certain other communications, such as e-newsletters about new PREPARE THE WORD features and content, special offers, promotional announcements, and customer surveys via email or other methods. If you no longer want to receive certain nonessential communications, simply go to the “My Account” page on the PREPARE THE WORD website to manage your communication preferences. Please review our Privacy Policy for further details on our communications.

4. Subscription, billing, renewal, and cancellation

A. Subscription

  • i. Ongoing subscription. Your PREPARE THE WORD subscription and additional user license will continue month-to-month unless and until you cancel your subscription, or we terminate it. You must have internet access, an active email account, and a current, valid, accepted method of payment to use the PREPARE THE WORD service. We will bill the monthly subscription fee via your chosen method of payment. If at any time, you wish to cancel your subscription, please do so before it renews each month to avoid billing of the next month's subscription fees.
  • ii. Differing subscriptions. We may offer a number of subscription plans, including special promotional plans or subscriptions with differing conditions and limitations. You can find specific details regarding your subscription with PREPARE THE WORD by visiting our website and clicking on the “My Account” link. We reserve the right to modify, terminate, or otherwise amend our offered subscription plans.

B. Billing

  • i. Recurring billing. PREPARE THE WORD provides access to its website on a monthly basis. By starting your PREPARE THE WORD subscription and providing or designating a method of payment, you authorize us to charge a monthly subscription fee at the then current rate to your chosen method of payment. No additional charges for products or services fall under this recurring billing agreement.
  • ii. Price changes. We reserve the right to adjust pricing for our service in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms of Use, any price changes to your subscription will take effect in the next month following an email notice to you.
  • iii. Billing cycle. The monthly subscription fee for PREPARE THE WORD will be billed immediately prior to initial activation and each month thereafter on or near the calendar day corresponding to the date of activation. Subscription fees are fully earned upon payment. No refunds or reimbursements for unused days in a billing cycle are provided unless otherwise indicated in a particular subscription offer. We reserve the right to change the timing of our billing, particularly in the event that your payment has not successfully settled at the scheduled time, or due to other changes in your subscription. Visit your “My Account” page to verify the date of your billing cycle.
  • iv. Payment methods. Please keep your chosen method of payment up to date to avoid interruption in your subscription service. You may update or change your chosen method of payment by going to your “My Account” page, or calling 312-356-9900. For certain methods of payment, the issuer may charge you a transaction fee or other charges. Check with your card issuer or payment service provider for details.
  • v. Cancellation. You may cancel your PREPARE THE WORD subscription at any time. Upon cancellation, you will continue to have access to the PREPARE THE WORD service through the end of your monthly billing cycle. To cancel, go to the "Your Account" page on our website and follow the instructions for cancellation.

5. Disclaimer

The PREPARE THE WORD service and all materials and software on PREPARE THE WORD's website are provided “as is” and “as available.” PREPARE THE WORD DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE PREPARE THE WORD SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. PREPARE THE WORD makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of fitness for a particular purpose or non-infringement of intellectual property or other violation of rights. If you believe your work has been reproduced or distributed in a way that constitutes copyright infringement or are aware of any infringing material available through the PREPARE THE WORD service, please notify us immediately.

Further, PREPARE THE WORD does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials.

PREPARE THE WORD may make changes or corrections to the materials contained on its website at any time without notice. PREPARE THE WORD does not, however, make any guarantee to update or correct previously posted materials.

6. Limitations

In no event shall PREPARE THE WORD or its contractors be liable for any damages, including, without limitation, damages for loss of data due to business interruption, arising out of the use or inability to use the materials on PREPARE THE WORD's internet site.

PREPARE THE WORD will not ask you to provide sensitive information via an email, and will never ask for your Social Security number or other demographic information other than the information necessary to activate and maintain your subscription service. Always go directly to the PREPARE THE WORD secure website to enter, update, or review your account information.

7. Security

We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use, and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information. We do, however, remain committed to trying.

8. Links

PREPARE THE WORD has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement or guarantee of accuracy by PREPARE THE WORD.

9. Use of subscriber-submitted content

By posting comments on the PREPARE THE WORD website or social networks, completing reader surveys, or emailing user feedback to PREPARE THE WORD, you agree that PREPARE THE WORD and publisher TRUEQUEST COMMUNICATIONS are free to use these comments, information, ideas, reviews, or suggested techniques without further compensation, acknowledgement, or payment to you for the purpose of developing, producing, or marketing products and services or modifying or improving the current PREPARE THE WORD service.

10. Customer support

To find more information about the benefits and features of our award-winning homily preparation service and parish-evangelization resources, or if you need assistance with your account, please contact customer service at mail@preparetheword.com or call 312-356-9900.

11. Site terms of use modifications

PREPARE THE WORD may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

12. Governing law

Any claim relating to PREPARE THE WORD's website shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions.

Last updated: October 22, 2015

Privacy and cookies policy

PREPARE THE WORD is committed to protecting your privacy. The Privacy Statement and Cookies Policy outlined below provides you with information concerning our practices and procedures related to how we collect data and manage and protect your personal information.
 

Contact

If you have any questions or concerns regarding our Privacy Statement or Cookies Policy or the way we process your personal information, please contact:

TrueQuest Communications, L.L.C.
The Monadnock Building
53 W. Jackson Blvd., Suite 1657
Chicago, IL 60604-3719
Email: compliance@preparetheword.com
Phone: 312-356-9900
 

How do we collect personal information?

We collect information directly from you. Personal information is collected using various means and methods. You will be asked to provide information when becoming a subscriber and/or requesting information or updates through our website, email, direct mail, or telephone communications. We do not collect any personal information about you via our website unless you specifically choose to provide the information.  

We may supplement the information you provide us with data that is available to the public. Additional data may be gathered so that we can better understand your needs and serve you better. For example we gather additional data on subscribers, such as their parish and email delivery preferences.  

We use authentication cookies for the purpose of maintaining continuity during a user session and are used only for the duration of the session. No personal data is being gathered nor will these authentication cookies track any other Internet activity.  
 

What information do we collect?

Personal information collected may include, but is not limited to, your name, postal address, zip code, time zone, email address, telephone number, login password, credit card number, and expiration date. We ask for information that is related specifically to your needs as a subscriber or site visitor.

If you use a credit card to sign up for a subscription to PREPARE THE WORD, credit card details are processed securely, using SSL standard encryption to our payment processing partners as part of the payment process.  We follow all payment card industry security standards and do not store any details on our website or databases.  

PREPARE THE WORD retains no permanent record of sensitive and personal data.
 

How do we use your information?

We use the information you provide in a number of ways including:

  • Provide you with information, products, or services which you have requested from us (such as weekly emails with new preaching material and bulletin inserts) as well as those we feel may be of interest to you as it relates to preaching and parish ministry. Provide you with information from advertisers, sponsors, and other organizations that we feel may be of interest to you.
  • Process fees.
  • For administrative purposes, such as contacting you in regard to a billing question or change of address request,  respond to a query, or notify you of PREPARE THE WORD policy or administrative changes.
  • To invite you to participate in surveys or research.
  • To analyze and improve the content and operation of our website and organization.
  • Like most websites, PREPARE THE WORD uses Google Analytics (GA) to track user interaction. We use this data to gather data which will help us improve user experience and our website. Google Analytics does not grant us access to any information which personally identifies you.
     

Am I required to provide certain information?

The information we require of subscribers is necessary for the purpose of providing the benefits and services of our website. Failure to provide an email address or postal address simply means that you will be unable to become a subscriber and gain access to the content reserved for subscribers. We respect your right not to provide additional non-required information.
 

Do we share your information?

We use your information to improve your experience. Our service means that we keep your information inside PREPARE THE WORD unless you ask us or give us your permission to share it, for example, when you:

  • Provide information about the users (licensees) on your subscription account. A subscriber will be able to view this additional licensee information in the password-protected My Account portion of the website.
  • Indicate your interest in receiving additional content and services through a partner’s platform, such as Take Five for Faith, or from our parent organization, TrueQuest Communications.
  • Post your comments and testimonials on our website or social networks.

In exceptional circumstances, we might share your information without your permission if we reasonably believe you might be breaking the law, for example on hate speech, and such disclosure is allowed under the relevant laws, including data protection laws.

When we share your data outside the PREPARE THE WORD, we will share it in a secure way and make sure it’s treated consistently with our privacy promise.

PREPARE THE WORD does not sell information about its subscribers and sponsors. Additionally, PREPARE THE WORD does not collect any personal information of those visiting the PREPARE THE WORD website which is then sold.

PREPARE THE WORD does contract with other companies to provide services on our behalf, such as web hosting, publishing, printing, and mailing our publications, resources, or promotions. We use third-party platforms for our email broadcasts and surveys. We will only provide those companies the information they need to deliver the required/contracted services and these companies are prohibited from using that information for any other purpose. In addition, we select providers who value your privacy and adhere to the strictest standards in terms of data protection. If you have any questions regarding any of these companies please contact: Compliance Officer at compliance@preparetheword.com.
 

How can I change my information or sharing preferences?

We will do our best to maintain accurate and up-to-date information and take all reasonable steps to correct or erase inaccurate information.  

Your information can be retrieved, changed, or purged at any time by contacting us at:

TrueQuest Communications, L.L.C.
The Monadnock Building
53 W. Jackson Blvd., Suite 1657
Chicago, IL 60604-3719
Email: compliance@preparetheword.com
​Phone: 312-356-9900

Active subscribers may update personal information on the website via their My Account page. You may request that we do not solicit, do not contact you, or do not allow other parties to contact you, which we will honor to the extent we can in accordance with the terms of our commitment to you (e.g., to provide specific goods and services).
 

How long do you retain my information?

We store your information as long as needed to provide the services requested.  We retain subscription history for ease in the renewal and reorder process.

At any point any person or institute in our database may request that their name be removed from our database or marked as do not solicit by calling  312-356-9900 or email compliance@preparetheword.com.
 

How does PREPARE THE WORD protect my information?

While no website can guarantee security, we maintain appropriate physical, electronic, and procedural safeguards to protect your information collected via the website. Our databases are secure sites and are protected by various physical, technical, and procedural measures. We restrict access to your information by unauthorized persons. If you would like more information regarding the protocols used please contact: compliance@preparetheword.com.

PREPARE THE WORD provide links to other websites and webpages for your convenience. As much as we will ensure that the links lead to legitimate and secure sites, we cannot be responsible for their security practices.  We encourage subscribers to look for websites that have privacy policies, provide notice of cookies being used, and websites whose url addresses contain an s in the https portion of the address.
 

How does PREPARE THE WORD protect my credit card information?

PREPARE THE WORD does not store any credit card information either in electronic or paper form.  PREPARE THE WORD retains a third-party service, Authorize.net, which is a reputable service that meets both payment card industry security standards and the EU General Data Protection Requirements. Furthermore, PREPARE THE WORD employs Trustwave to monitor the website and transactions for any signs of fraud.
 

What are my emailing options?

PREPARE THE WORD uses a broadcast email service to keep in contact with its subscribers, additional users, and donors. An individual may unsubscribe from emails at any time by selecting the opt-out option at the bottom of the email or by contacting our office at 312-356-9900. Once an individual opts out, the email address is marked do not contact in our database and cannot be re-entered into the broadcast email system without the user’s direct authorization to the broadcast emailer.   

Our email broadcast system employs analytics so that we can track what articles our readers find most interesting or helpful. We also collect data to determine if the broadcasts are being received or opened so that we can better assess if email broadcasts are being blocked. The data collected is directly related to our ability to improve our services to you.  
 

Your rights

  • You always have the right to make a complaint or raise a concern as to how we process your data.  
  • You have the right to request information on our process for collecting and storing data.
  • You have the right to receive a copy of the personal information relating to you that we keep on file.  
  • You have the right to be placed on a DO NOT SOLICIT list.
  • You have the right “to be forgotten” and have your data erased from our database.
  • You will be notified of any breach to your data within 72 hours.  
     

Changes to our privacy policy

Our privacy policy may change from time to time and changes will be posted on this page. The most recent version of the policy is reflected by the version date located at the bottom of this policy.  If you have any questions about this policy or would like to learn more about how we protect privacy please contact us at compliance@preparetheword.com.
 

Thank you for your trust in PREPARE THE WORD

Your privacy is very important to us, and we want to make sure your experience with us is a positive one. We want to keep you informed about our vital work and the interests we share, but we don't want to do that at the expense of your privacy or trust in us. If you have any concerns, please call 312-356-9900 or email our compliance officer at compliance@preparetheword.com.
 

Cookies policy

Our server tracks anonymous information, such as IP addresses, from our website visitors. In addition, we use services hosted by third parties, such as Google Analytics, to provide you with a better experience, diagnose technical problems, analyze trends, and improve our website. These tools collect information anonymously using first-party cookies, tracking visitor browsing actions and patterns, and reporting website trends without identifying individual visitors. This information is used for internal processes to measure web traffic and to improve the content of our web pages. No personally identifiable information is collected or used in this process.

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the webpage.

You can opt out of Google Analytics without affecting how you visit our site. For more information about Google Analytics or to opt out of Google Analytics, please go to Google’s opt-out information page.

In addition, we may use third-party vendor remarketing tracking cookies, including the Google Adwords tracking cookie, to advertise on third-party websites. Consequently, after leaving our website you may see PREPARE THE WORD advertisements on other websites, such as the Google search results page or websites using the Google Display Network. As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other third-party remarketing system. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

May 21, 2018